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Frequently Asked Questions
Common Questions.
Clear Solutions.
Find solutions to common questions about Qilo, setup, and subscriptions.
Still need help? Reach out and we’ll assist you directly.
What is Qilo and how can it help me?

Qilo is your personal AI assistant that connects to your favorite tools—like Google Calendar, Gmail, HubSpot, and Airtable—to automate everyday tasks and save you hours each week.

Not at all. Qilo is designed for simplicity. If you can type, talk, or upload a file—you can use Qilo.

You can access Qilo through a secure web app optimized for both mobile and desktop. No installation is needed—just log in and get started.

Yes. Your agent is hosted privately with encrypted integrations and no shared environments. You retain full control over what Qilo can access.

Qilo connects with Google Calendar, Gmail, Google Drive, HubSpot, Airtable, and more—giving you full control from a single AI-powered dashboard.

Qilo is customized just for you. It remembers, connects to your tools, manages your tasks, and learns over time—making it more like a digital administrative assistant than just a chatbot.
Yes. Qilo can schedule meetings, check availability, and send email drafts through your Gmail account—all hands-free.
Once you sign up, we guide you through onboarding, securely connect your accounts, and fully set up your personalized AI assistant. The entire process is done for you—handled by our team from start to finish.
Once you sign up, we guide you through onboarding, securely connect your accounts, and fully set up your personalized AI assistant. The entire process is done for you—handled by our team from start to finish.
Qilo is built to work the way you think. Whether you type or talk, Qilo responds naturally and completes tasks with little input.
We’re always adding new capabilities like camera input and mobile voice interaction. You’ll get access to upgrades as they’re released.

Ready to Work Smarter,
Not Harder?

Let Qilo take care of the repetitive tasks by automating admin tasks, follow-ups, and scheduling. Choose the plan that fits your workflow and let your AI assistant handle the rest.
Get Started

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Let's Get Started

We'll walk you through the setup process to configure your private Qilo assistant. This process will take about 20-30 minutes to complete, with a series of simple steps to set up your servers and backend infrastructure.

Create Hostinger Account

Please sign up with our partner link and purchase the following:

Premium Web Hosting (12 months)
A Domain of your choice

Create your Hostinger Account

Grant Access to Hostinger

  1. Go to Account > Account Sharing
  2. Click Grant Access
  3. Enter:
    • Email: setup@qiloai.com
    • Role: Admin
    • Services: Select All
  4. Click Grant Access

Set Up DigitalOcean

Sign up for DigitalOcean and add a valid payment method to your account. This ensures your AI assistant can be deployed on a secure cloud server.

  1. Create Digital Ocean Account
  2. Click Get Started and create your account
  3. Add your payment method under Billing
  4. Confirm once completed

Share DigitalOcean Access

Grant Qilo access to your DigitalOcean account so we can deploy your AI assistant. Please follow the steps below before confirming.

  1. In your DigitalOcean dashboard, go to the left menu and click Settings.
  2. Select Invite Team Members.
  3. Enter the email: setup@qiloai.com
  4. Set Role to Member.
  5. Uncheck: "Require a team secure sign-in method"
  6. Click Send Invite.

Create Pinecone Account

To enable vector database support, please create a free Pinecone account and grant access to our team using the steps below.

  1. Create a Free Pinecone Account
  2. Once signed in, open the right-hand menu and navigate to Access.
  3. Enter setup@qiloai.com in the Invite by Email field.
  4. Set the Organization Role to Owner.
  5. Click Send Invite.

Share Credentials

To connect your platforms, we need secure access. Please send a password-protected document with your credentials for the tools listed below to support@qiloai.com.

  1. Create a password-protected PDF or DOC file.
  2. Inside the document, include login credentials for the following platforms:
    • Google
    • Airtable
    • Hubspot
    • SerpApi
    • OpenAI
  3. Ensure that usernames, passwords, and any 2FA backup codes are clearly labeled.
  4. Keep the password simple but secure.
  5. Do not share credentials in the body of the email — only send the protected document as an attachment.

Book Your Call

Choose a date and time for your onboarding meeting.

Interested in collaborating with Qilo or featuring us in your content? Let’s connect. Share a few details and our team will get back to you.
Interested in collaborating with Qilo or featuring us in your content? Let’s connect. Share a few details and our team will get back to you.
Help us improve your Qilo experience. Share your thoughts, report an issue, or suggest a new feature—we’re listening.
Have questions about how your data is handled or need clarity on our policies? Submit your request and we’ll respond with the details.
Need help updating your info, accessing your agent, or making changes to your setup? Send us a message and we’ll get back to you shortly.
For questions about payments, receipts, or tax documents—use this form to get in touch. We’ll make sure everything adds up.
Need help with your current plan, billing details, or updating your subscription? Use this form for any account-related questions, and we’ll get back to you quickly.
Have a question or need help? Use this form to get quick answers about Qilo’s features, services, or anything else. Our team is here to assist you!