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Data Security & Liability Disclaimer
Data Security &
Liability Disclaimer

Effective Date: June 6, 2025
Last Updated: June 6, 2025

At Qilo, we take data protection and client confidentiality seriously. This policy outlines how we secure sensitive data and our limits of liability in the event of a breach or unauthorized access.

  1. Secure Handling of Sensitive Information

During the onboarding and setup process, Qilo may collect access credentials and other sensitive information needed to integrate your systems with your personal AI assistant. We handle this information with strict security protocols including:

  • Encrypted transmission and storage
  • Restricted internal access on a need-to-know basis
  • Use of secure third-party infrastructure for hosting and automation
  • Credential obfuscation wherever technically feasible

We do not share or sell any access credentials or private information to third parties under any circumstances.

  1. Client Ownership of Agent and Data

You, the client, retain full ownership of your AI agent and any data used to train, configure, or run it. We act only as a service provider to help deploy and maintain your assistant. You may revoke access at any time.

  1. Subscription Services and Updates

Your ongoing subscription ensures your agent remains compatible with evolving features, integrations, and security protocols. The subscription does not include reselling or licensing the agent—your AI remains yours.

  1. Limitation of Liability

While we take industry-standard and reasonable steps to secure your data, no system can guarantee absolute protection from unauthorized access, breaches, or cyberattacks.

By using Qilo, you agree that:

  • Qilo is not liable for damages, losses, or breaches resulting from unforeseen cyberattacks, third-party service vulnerabilities, or malicious activity beyond our control.
  • You are responsible for safeguarding your passwords, access credentials, and devices used to interact with Qilo.

If we become aware of a breach that may have compromised your data, we will notify you promptly in accordance with applicable laws.

  1. Ongoing Security Practices

We continuously monitor and improve our systems, conduct periodic reviews, and adopt best practices to ensure we are offering a secure environment for your data.

If you have concerns about data handling or would like to revoke access to certain integrations, please contact us at [Insert Contact Email].

By using Qilo, you acknowledge and accept this policy.

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Not Harder?

Let Qilo take care of the repetitive tasks by automating admin tasks, follow-ups, and scheduling. Choose the plan that fits your workflow and let your AI assistant handle the rest.
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Let's Get Started

We'll walk you through the setup process to configure your private Qilo assistant. This process will take about 20-30 minutes to complete, with a series of simple steps to set up your servers and backend infrastructure.

Create Hostinger Account

Please sign up with our partner link and purchase the following:

Premium Web Hosting (12 months)
A Domain of your choice

Create your Hostinger Account

Grant Access to Hostinger

  1. Go to Account > Account Sharing
  2. Click Grant Access
  3. Enter:
    • Email: setup@qiloai.com
    • Role: Admin
    • Services: Select All
  4. Click Grant Access

Set Up DigitalOcean

Sign up for DigitalOcean and add a valid payment method to your account. This ensures your AI assistant can be deployed on a secure cloud server.

  1. Create Digital Ocean Account
  2. Click Get Started and create your account
  3. Add your payment method under Billing
  4. Confirm once completed

Share DigitalOcean Access

Grant Qilo access to your DigitalOcean account so we can deploy your AI assistant. Please follow the steps below before confirming.

  1. In your DigitalOcean dashboard, go to the left menu and click Settings.
  2. Select Invite Team Members.
  3. Enter the email: setup@qiloai.com
  4. Set Role to Member.
  5. Uncheck: "Require a team secure sign-in method"
  6. Click Send Invite.

Create Pinecone Account

To enable vector database support, please create a free Pinecone account and grant access to our team using the steps below.

  1. Create a Free Pinecone Account
  2. Once signed in, open the right-hand menu and navigate to Access.
  3. Enter setup@qiloai.com in the Invite by Email field.
  4. Set the Organization Role to Owner.
  5. Click Send Invite.

Share Credentials

To connect your platforms, we need secure access. Please send a password-protected document with your credentials for the tools listed below to support@qiloai.com.

  1. Create a password-protected PDF or DOC file.
  2. Inside the document, include login credentials for the following platforms:
    • Google
    • Airtable
    • Hubspot
    • SerpApi
    • OpenAI
  3. Ensure that usernames, passwords, and any 2FA backup codes are clearly labeled.
  4. Keep the password simple but secure.
  5. Do not share credentials in the body of the email — only send the protected document as an attachment.

Book Your Call

Choose a date and time for your onboarding meeting.

Interested in collaborating with Qilo or featuring us in your content? Let’s connect. Share a few details and our team will get back to you.
Interested in collaborating with Qilo or featuring us in your content? Let’s connect. Share a few details and our team will get back to you.
Help us improve your Qilo experience. Share your thoughts, report an issue, or suggest a new feature—we’re listening.
Have questions about how your data is handled or need clarity on our policies? Submit your request and we’ll respond with the details.
Need help updating your info, accessing your agent, or making changes to your setup? Send us a message and we’ll get back to you shortly.
For questions about payments, receipts, or tax documents—use this form to get in touch. We’ll make sure everything adds up.
Need help with your current plan, billing details, or updating your subscription? Use this form for any account-related questions, and we’ll get back to you quickly.
Have a question or need help? Use this form to get quick answers about Qilo’s features, services, or anything else. Our team is here to assist you!