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General Questions

Have a question about how Qilo works or what it can do? Ask us anything and we’ll guide you.

Subscription & Billing

Questions about your current plan, renewal dates, cancellations, or upgrades? Reach out here.

Payments & Invoices

Need help with a payment, invoice copy, receipt, or tax documentation? Submit your request here.

Account Support

Experiencing login issues, need to update your details, or facing any technical trouble with your account? We’ve got you.

Terms, Privacy, & Data Security

Ask about our policies, how we handle your data, or get clarification on terms and security.

Feedback & Suggestions

Have ideas to improve Qilo or want to report something that didn’t work as expected? We’d love to hear from you.

Partnership & Media Inquiries

Interested in collaborating, writing about Qilo, or exploring partnerships? Contact our team.

Setup & Onboarding Support

Need help completing your onboarding or connecting your tools? Let us know and we’ll assist you step-by-step.

Help Center

Access step-by-step guides, FAQs, and support articles to get the most out of Qilo.

Ready to Work Smarter,
Not Harder?

Let Qilo take care of the repetitive tasks by automating admin tasks, follow-ups, and scheduling. Choose the plan that fits your workflow and let your AI assistant handle the rest.
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Compliance Center

Have a question or need help? Use this form to get quick answers about Qilo’s features, services, or anything else. Our team is here to assist you!
Need help with your current plan, billing details, or updating your subscription? Use this form for any account-related questions, and we’ll get back to you quickly.
For questions about payments, receipts, or tax documents—use this form to get in touch. We’ll make sure everything adds up.
Need help updating your info, accessing your agent, or making changes to your setup? Send us a message and we’ll get back to you shortly.
Have questions about how your data is handled or need clarity on our policies? Submit your request and we’ll respond with the details.
Help us improve your Qilo experience. Share your thoughts, report an issue, or suggest a new feature—we’re listening.
Interested in collaborating with Qilo or featuring us in your content? Let’s connect. Share a few details and our team will get back to you.
Interested in collaborating with Qilo or featuring us in your content? Let’s connect. Share a few details and our team will get back to you.

Let's Get Started

We'll walk you through the setup process to configure your private Qilo assistant. This process will take about 20-30 minutes to complete, with a series of simple steps to set up your servers and backend infrastructure.

Create Hostinger Account

Please sign up with our partner link and purchase the following:

Premium Web Hosting (12 months)
A Domain of your choice

Create your Hostinger Account

Grant Access to Hostinger

  1. Go to Account > Account Sharing
  2. Click Grant Access
  3. Enter:
    • Email: setup@qiloai.com
    • Role: Admin
    • Services: Select All
  4. Click Grant Access

Set Up DigitalOcean

Sign up for DigitalOcean and add a valid payment method to your account. This ensures your AI assistant can be deployed on a secure cloud server.

  1. Create Digital Ocean Account
  2. Click Get Started and create your account
  3. Add your payment method under Billing
  4. Confirm once completed

Share DigitalOcean Access

Grant Qilo access to your DigitalOcean account so we can deploy your AI assistant. Please follow the steps below before confirming.

  1. In your DigitalOcean dashboard, go to the left menu and click Settings.
  2. Select Invite Team Members.
  3. Enter the email: setup@qiloai.com
  4. Set Role to Member.
  5. Uncheck: "Require a team secure sign-in method"
  6. Click Send Invite.

Create Pinecone Account

To enable vector database support, please create a free Pinecone account and grant access to our team using the steps below.

  1. Create a Free Pinecone Account
  2. Once signed in, open the right-hand menu and navigate to Access.
  3. Enter setup@qiloai.com in the Invite by Email field.
  4. Set the Organization Role to Owner.
  5. Click Send Invite.

Share Credentials

To connect your platforms, we need secure access. Please send a password-protected document with your credentials for the tools listed below to support@qiloai.com.

  1. Create a password-protected PDF or DOC file.
  2. Inside the document, include login credentials for the following platforms:
    • Google
    • Airtable
    • Hubspot
    • SerpApi
    • OpenAI
  3. Ensure that usernames, passwords, and any 2FA backup codes are clearly labeled.
  4. Keep the password simple but secure.
  5. Do not share credentials in the body of the email — only send the protected document as an attachment.

Book Your Call

Choose a date and time for your onboarding meeting.