Sign In
Help Center
Simple Steps.
Smart Results.
From setup to advanced tasks, our how-to guides show you exactly what to do, and how to do it.

Getting Started with Qilo

What to expect from your setup journey and how Qilo helps streamline your work.

What You Need Before Setup

A checklist of accounts, credentials, and tools to have ready before onboarding.

Setting Up Hosting on Hostinger

Guidance on selecting the right web hosting plan and activating your Hostinger service.

How to Buy a Domain on Hostinger

Step-by-step instructions to purchase and register your domain on Hostinger.

Creating a DigitalOcean Account

Instructions to create, verify, and fund your DigitalOcean account before server setup.

Granting Hostinger and DigitalOcean

How to securely grant admin access so our team can complete the backend setup.

Creating a Pinecone Account

Steps to create your Pinecone account and grant access for data search and embedding.

Uploading Credentials for API Services

How to compile and securely upload login credentials for platforms.

Onboarding Meeting Overview

An review of the onboarding call where we connect your accounts and finalize setup.

Accessing Your Qilo Dashboard

How to log into your Qilo client dashboard to complete onboarding, subscriptions, and more.

Logging into Your Qilo Web App

Instructions for accessing your Qilo AI assistant via desktop and mobile devices.

Understanding How Qilo Works

An explanation of your assistants capabilities and how it supports your workflow.

Ready to Work Smarter,
Not Harder?

Let Qilo take care of the repetitive tasks by automating admin tasks, follow-ups, and scheduling. Choose the plan that fits your workflow and let your AI assistant handle the rest.
Get Started

Company

Solutions

Resources

Compliance Center

Let's Get Started

We'll walk you through the setup process to configure your private Qilo assistant. This process will take about 20-30 minutes to complete, with a series of simple steps to set up your servers and backend infrastructure.

Create Hostinger Account

Please sign up with our partner link and purchase the following:

Premium Web Hosting (12 months)
A Domain of your choice

Create your Hostinger Account

Grant Access to Hostinger

  1. Go to Account > Account Sharing
  2. Click Grant Access
  3. Enter:
    • Email: setup@qiloai.com
    • Role: Admin
    • Services: Select All
  4. Click Grant Access

Set Up DigitalOcean

Sign up for DigitalOcean and add a valid payment method to your account. This ensures your AI assistant can be deployed on a secure cloud server.

  1. Create Digital Ocean Account
  2. Click Get Started and create your account
  3. Add your payment method under Billing
  4. Confirm once completed

Share DigitalOcean Access

Grant Qilo access to your DigitalOcean account so we can deploy your AI assistant. Please follow the steps below before confirming.

  1. In your DigitalOcean dashboard, go to the left menu and click Settings.
  2. Select Invite Team Members.
  3. Enter the email: setup@qiloai.com
  4. Set Role to Member.
  5. Uncheck: "Require a team secure sign-in method"
  6. Click Send Invite.

Create Pinecone Account

To enable vector database support, please create a free Pinecone account and grant access to our team using the steps below.

  1. Create a Free Pinecone Account
  2. Once signed in, open the right-hand menu and navigate to Access.
  3. Enter setup@qiloai.com in the Invite by Email field.
  4. Set the Organization Role to Owner.
  5. Click Send Invite.

Share Credentials

To connect your platforms, we need secure access. Please send a password-protected document with your credentials for the tools listed below to support@qiloai.com.

  1. Create a password-protected PDF or DOC file.
  2. Inside the document, include login credentials for the following platforms:
    • Google
    • Airtable
    • Hubspot
    • SerpApi
    • OpenAI
  3. Ensure that usernames, passwords, and any 2FA backup codes are clearly labeled.
  4. Keep the password simple but secure.
  5. Do not share credentials in the body of the email — only send the protected document as an attachment.

Book Your Call

Choose a date and time for your onboarding meeting.

Interested in collaborating with Qilo or featuring us in your content? Let’s connect. Share a few details and our team will get back to you.
Interested in collaborating with Qilo or featuring us in your content? Let’s connect. Share a few details and our team will get back to you.
Help us improve your Qilo experience. Share your thoughts, report an issue, or suggest a new feature—we’re listening.
Have questions about how your data is handled or need clarity on our policies? Submit your request and we’ll respond with the details.
Need help updating your info, accessing your agent, or making changes to your setup? Send us a message and we’ll get back to you shortly.
For questions about payments, receipts, or tax documents—use this form to get in touch. We’ll make sure everything adds up.
Need help with your current plan, billing details, or updating your subscription? Use this form for any account-related questions, and we’ll get back to you quickly.
Have a question or need help? Use this form to get quick answers about Qilo’s features, services, or anything else. Our team is here to assist you!