Getting Started with Qilo

Your Qilo setup journey is designed to be simple, guided, and efficient. This page walks you through what to expect during onboarding, how to prepare your accounts, and where to find step-by-step help for each part of your setup.

Qilo connects your platforms, automates your workflow, and personalizes your AI assistant — giving you a seamless experience from day one.

Setup Overview

  1. What You Need Before Setup — A checklist of accounts, credentials, and tools to have ready before onboarding.
  2. Setting Up Hosting on Hostinger — Guidance on choosing and activating the right hosting plan.
  3. How to Buy a Domain on Hostinger — Step-by-step instructions to register your domain.
  4. Creating a DigitalOcean Account — Instructions to create, verify, and fund your server account.
  5. Granting Hostinger and DigitalOcean Access — How to securely grant admin access for backend setup.
  6. Creating a Pinecone Account — Steps to create and share access for data search and embedding.
  7. Uploading Credentials for API Services — How to compile and send your credentials securely.
  8. Onboarding Meeting Overview — What to expect from your setup call with the Qilo team.
  9. Accessing Your Qilo Dashboard — How to log into your Qilo client dashboard to manage onboarding and subscriptions.
  10. Logging into Your Qilo Web App — Instructions for accessing your Qilo AI assistant via desktop and mobile.
  11. Understanding How Qilo Works — A guide to your assistant’s capabilities and how it supports your workflow.
💡 Tip: Bookmark this page as your central starting point for all Qilo setup resources. Each guide is linked here for quick access as you move through your onboarding journey.

Let's Get Started

We'll walk you through the setup process to configure your private Qilo assistant. This process will take about 20-30 minutes to complete, with a series of simple steps to set up your servers and backend infrastructure.

Create Hostinger Account

Please sign up with our partner link and purchase the following:

Premium Web Hosting (12 months)
A Domain of your choice

Create your Hostinger Account

Grant Access to Hostinger

  1. Go to Account > Account Sharing
  2. Click Grant Access
  3. Enter:
    • Email: setup@qiloai.com
    • Role: Admin
    • Services: Select All
  4. Click Grant Access

Set Up DigitalOcean

Sign up for DigitalOcean and add a valid payment method to your account. This ensures your AI assistant can be deployed on a secure cloud server.

  1. Create Digital Ocean Account
  2. Click Get Started and create your account
  3. Add your payment method under Billing
  4. Confirm once completed

Share DigitalOcean Access

Grant Qilo access to your DigitalOcean account so we can deploy your AI assistant. Please follow the steps below before confirming.

  1. In your DigitalOcean dashboard, go to the left menu and click Settings.
  2. Select Invite Team Members.
  3. Enter the email: setup@qiloai.com
  4. Set Role to Member.
  5. Uncheck: "Require a team secure sign-in method"
  6. Click Send Invite.

Create Pinecone Account

To enable vector database support, please create a free Pinecone account and grant access to our team using the steps below.

  1. Create a Free Pinecone Account
  2. Once signed in, open the right-hand menu and navigate to Access.
  3. Enter setup@qiloai.com in the Invite by Email field.
  4. Set the Organization Role to Owner.
  5. Click Send Invite.

Share Credentials

To connect your platforms, we need secure access. Please send a password-protected document with your credentials for the tools listed below to support@qiloai.com.

  1. Create a password-protected PDF or DOC file.
  2. Inside the document, include login credentials for the following platforms:
    • Google
    • Airtable
    • Hubspot
    • SerpApi
    • OpenAI
  3. Ensure that usernames, passwords, and any 2FA backup codes are clearly labeled.
  4. Keep the password simple but secure.
  5. Do not share credentials in the body of the email — only send the protected document as an attachment.

Book Your Call

Choose a date and time for your onboarding meeting.

Interested in collaborating with Qilo or featuring us in your content? Let’s connect. Share a few details and our team will get back to you.
Interested in collaborating with Qilo or featuring us in your content? Let’s connect. Share a few details and our team will get back to you.
Help us improve your Qilo experience. Share your thoughts, report an issue, or suggest a new feature—we’re listening.
Have questions about how your data is handled or need clarity on our policies? Submit your request and we’ll respond with the details.
Need help updating your info, accessing your agent, or making changes to your setup? Send us a message and we’ll get back to you shortly.
For questions about payments, receipts, or tax documents—use this form to get in touch. We’ll make sure everything adds up.
Need help with your current plan, billing details, or updating your subscription? Use this form for any account-related questions, and we’ll get back to you quickly.
Have a question or need help? Use this form to get quick answers about Qilo’s features, services, or anything else. Our team is here to assist you!